MOST FREQUENTLY ASKED QUESTIONS
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We invite you to view our refund policy to find out if you are entitled to a refund or exchange. Please feel free to contact us by email at: info@pechexperts.ca for more information on a product or for any other question.
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You should expect your package to be delivered within 4-8 business days from the date your order is shipped. Of course, delivery times may sometimes be longer than expected. Check the status of your package with your tracking number that will have been sent to your email address.
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If you have purchased a product from us and it is no longer available in the store, we invite you to contact us by email. info@pechexperts.ca. We will be happy to inform you about the status of this article.
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If you have received a promo code, you must use it during the payment stage of your basket and the promotion will apply automatically. For any questions or problems related to promotional codes, please Contact us.
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Yes! It is possible to track your package to know when it will be delivered to you. When your order is shipped, you will receive an email with the tracking number that you can use to track the delivery status of it. If you have not received this email or for any other questions related to your order, do not hesitate to contact us by email at info@pechexperts.ca .
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When you place an order with us, it will be processed and shipped within 2 business days.
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Looks like this product doesn't just catch fish.
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To use a gift card, you must enter its code during the payment step of your basket. If you are still not able to use it or you get an error message, please Contact us.